About Us

Based in Brisbane Queensland, Crafers Engineering was founded by its present owner, Peter Ridgers, in 1985. Today, the business specialises in the service and maintenance of hot melt adhesive dispensing systems. Peter is supported by three field engineers and an in-house workshop service crew. Crafers Engineering use genuine and industry standard replacement parts that are designed to fit most  hot adhesive systems found in the industry today. All Crafers products undergo strict testing procedures before being released from our workshop to ensure and maintain high standards and quality of produced goods. All service work is carried out strictly in accordance to the original manufacturer’s specifications, which guarantees optimum performance from your component. No matter your location, our offices are located in Australia, China and New Zealand, stocking an extensive range of hot adhesive spare parts.

On Site Services

Our independence allows us to offer onsite services on most major brands of melters, hot melt guns and hoses. We can visit your work site to undertake scheduled maintenance or assist in the event of a breakdown no matter where you are located in Australia.

In-House Services

Our in-house services include overhauling melters, rebuilding pumps, refurbishing hot melt guns and gun modules and cleaning hoses and nozzles. We also have an extensive range of spare parts available in our parts division.

Problem Solving

Our technical team are experienced problem solvers. We combine our knowledge with specialised technology (exclusive to Crafers) to locate problems and potential weaknesses in your system. Our focus is on keeping your production line running, minimising downtime and losses.

Our Customers Always Come First

We offer a level of customer service that others simply cannot match. Whether we’re working with you on site or you’ve sent components to us, your issues are treated with high priority and critical importance.

Meet The Team

Peter Ridgers

Crafers Group CEO

“If you built it for an airplane would you be happy to fly in it? Our products are designed, assembled and strictly tested to ensure our products are made to last”

Natalie Chanoff

Crafers Group Manager

“Quality remains long after the price is forgotten. Here at Crafers our aim is to provide the highest quality of products at an affordable price for our customers.”

Mina Feng

Crafers China Manager

“Watch out for the pickpockets, we don’t steal your money, we supply quality products.”

Clark Gajelloma

Company Engineer (BEng Mechanical) 

“We design to optimize, improve and simplify. Industry Standard products and solutions through  innovation. “

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